For large scale stores customer assistance throughout the store in various areas can be beneficial in providing optimal service to your shoppers. Wireless Play on Demand buttons are particularly beneficial in hardware stores as they can easily be mounted anywhere, without the need for wiring.
Play On Demand buttons are great located in areas such as paint, timber, garden or tools for customers to press when the counter is temporarily unattended. Customers are provided with a superior customer experience when service in these areas and others is always readily available.
Checkout staff often require help with price checks and inquiries. If the manager isn’t within earshot call buttons are a great way to immediately get their attention without staff having to get on the microphone (particularly beneficial for shy or English as a second language staff).
The Australian building standards require help buttons in all new disabled toilets. Having Play On Demand buttons in these areas maintains your duty of care. This is particularly beneficial for stores that have a cafe attached.
Staff can call for extra assistance when dealing with difficult customers or in a security situation. Play On Demand buttons can play a discreet coded message over the PA to alert other staff members to the area.
Store-people are often responsible for a number of in-store tasks including trolley collections etc. A call button near the front checkouts is a great way for managers to call the store-persons attention quickly and efficiently.
BACK DOCK DELIVERIES
Play On Demand buttons can be very useful in the back end of large retail stores. Staff can easily press a button to call for assistance with unloading when necessary. Buttons can also be used as a doorbell from delivery drivers.