Play On Demand buttons are great located in areas such as the Deli or Butcher for customers to press when the counter is temporarily unattended. A message over the PA calls a staff member to this area.
ON DEMAND PROMOTIONS
Using Play On Demand buttons is a great way to give staff an easy method of doing in-store promotions, subsequently increasing store sales. A great example is a message to promote hot chickens coming out of the oven, or fresh baked goods from the bakery.
Checkout staff often require help with price checks and inquiries. If the manager isn’t within earshot call buttons are a great way to immediately get their attention without staff having to get on the microphone (particularly beneficial for shy or English as a second language staff).
Often departments such as the deli, meat department or attached liquor stores are only manned by one person. When this person needs relief (ie a toilet or lunch break) having a call button they can press means they have no reason to leave the area unattended.
The Australian building standards require help buttons in all new disabled toilets. Having Play On Demand buttons in these areas maintains your duty of care. This is particularly beneficial for stores that have a cafe attached.
Staff can call for extra assistance when dealing with difficult customers or in a security situation. Play On Demand buttons can play a discreet coded message over the PA to alert other staff members to the area.
Store-men are often responsible for a number of in-store tasks including trolley collections from the car park. A call button nearly the front checkouts is a great way for managers to call the store-mans attention quickly and efficiently.
BACK DOCK DELIVERIES
Play On Demand buttons can be very useful in the delivery dock of a supermarket. Staff can easily press a button to call for assistance with unloading when necessary. Buttons can also be used as a doorbell from delivery drivers.
For large scale stores customer assistance buttons in various areas are beneficial in providing optimal service to your shoppers.